Shipping policy

Shipping

We realize it's important to keep shipping as simple and affordable as possible. Shipping is calculated at checkout and ranges depending on the destination, package weight & service type.  We ship using a tracking number and delivery time will vary based on service type and any service interruptions by the carrier.  Orders received weekdays after 5pm EST are processed on the following business day.

 

Fan Sparkle does not guarantee shipping timeframes.  An estimated delivery date is provided at checkout but delays can be caused by various factors outside of our control.  You will receive an email when your order has shipped and when it is out for delivery.

 

Please note:  shipping charges are not refundable if items are returned.  Additionally, buyers are responsible for return shipping when returning items.  All returns should be shipped with a tracking number.  Doing so will allow you to file a claim if your package is lost or stolen.  Shipping without a tracking number will not allow us (or you) to recover any lost or stolen packages.